Skip to main content

Privacy Policy

General information

ARANA STUDIO CREATIVE SOLUTIONS SL, a company with its head offices in Sopelana (Spain), with Tax Code: ESB95918173, owns the website located at the domain name www.arana-studio.com.

The privacy policy described below applies solely to this website, understood as the sub-pages included in the www.arana-studio.com domain. ARANA STUDIO CREATIVE SOLUTIONS SL accepts no responsibility for the privacy and personal data protection policies of websites accessible through the hyperlinks in this website which are not directly managed by ARANA STUDIO CREATIVE SOLUTIONS SL.

ARANA STUDIO CREATIVE SOLUTIONS SL informs users of this website that this declaration reflects the protection data policy followed by ARANA STUDIO CREATIVE SOLUTIONS SL. This policy is based on personal data protection legislation, including but not restricted to Organic Act 15/1999, of 13 December, governing the Protection of Personal Data (hereinafter LOPD) and Royal Decree 994/1999, of 11 June, which approves the Regulation on mandatory security measures for automated computer files containing personal details (hereinafter Regulation 994/1999).

Personal data collection

ARANA STUDIO CREATIVE SOLUTIONS SL does not voluntarily seek to obtain the personal details of users of this website. The only details requested of its users are, in the event that they wish to become registered users of the technical support service, a name, which may or not correspond to the user’s real name, a nickname and an email address.

ARANA STUDIO CREATIVE SOLUTIONS SL will only obtain the personal details of users who voluntarily wish to provide them on the questionnaire requiring completion to register for this service. Personal details are only obtained by ARANA STUDIO CREATIVE SOLUTIONS SL when users wish to provide them voluntarily by this means.

Details voluntarily provided by the user may be added to an automated file, registered with the Spanish Data Protection Agency and identified as being owned by ARANA STUDIO CREATIVE SOLUTIONS SL. All users voluntarily providing ARANA STUDIO CREATIVE SOLUTIONS SL with their personal details therefore expressly accept that these details will be processed with the sole purpose of managing their condition of user registered to receive the back-up service provided by ARANA STUDIO CREATIVE SOLUTIONS SL.

In any event, the details collected will always be processed according to current personal data protection legislation.

Security measures

Personal details provided by users to ARANA STUDIO CREATIVE SOLUTIONS SL may or not be filed in an automated database. This database is exclusively owned by ARANA STUDIO CREATIVE SOLUTIONS SL, which assumes all technical, organisational and safety measures guaranteeing the confidentiality, integrity and quality of the information it contains.

Communication between users and ARANA STUDIO CREATIVE SOLUTIONS SL are not made over a secure channel, and the data transmitted is not cyphered. Users are therefore requested to abstain from sending personal details which could be considered as specially protected, given that the safety measures applicable to an insecure channel make it unadvisable to do so.

Purpose of data processing

Personal details provided voluntarily by users will be solely and specifically used to manage their condition of user registered to receive the support service. Such details will be dealt with in complete confidentiality and will be used solely for the purposes for which they were collected. The user is expressly informed of these purposes in this Privacy Policy.

Disclosure of details

The personal details obtained through this website will not be disclosed to any other individual or company.

Unless they state their opposition, users who voluntarily provide their details to ARANA STUDIO CREATIVE SOLUTIONS SL through this website give their express consent to these details being used to send them email marketing on the products and services commercialised by ARANA STUDIO CREATIVE SOLUTIONS SL. This activity strictly obeys current law on Information Society Services with regard to marketing communications.

Unless they state their opposition, users who voluntarily provide their details to ARANA STUDIO CREATIVE SOLUTIONS SL through this website also give their express consent to these details being used to send marketing information, including by email, by companies related to ARANA STUDIO CREATIVE SOLUTIONS SL, whose company name and activity is included in the web page http://www.arana-studio.com/legal-notice/ in strict accordance with current law on the protection of personal details and Information Society Services.

Data quality: rights of access, opposition, rectification and cancellation

ARANA STUDIO CREATIVE SOLUTIONS SL undertakes to constantly update the personal details voluntarily provided by users of this website in order to ensure that they truly correspond to their personal identity and characteristics. Users are therefore free at all times to access, rectify and, if they wish, cancel the personal details supplied to ARANA STUDIO CREATIVE SOLUTIONS SL by writing to the company.